SpotBay - Retail Marketing & Loyalty Platform
Home
Platform

Retail Marketing & Loyalty Platform

Modules that work together

Platform Overview
One integrated retail marketing & loyalty platform
Loyalty & Rewards Engine
Points, tiers, and rewards that drive repeat visits
POS & Billing
Unified point-of-sale and billing
WhatsApp Marketing & Campaigns
Campaigns and broadcasts on WhatsApp
AI Chatbots & Automation
WhatsApp bots and automated flows
Customer Insights & Product Analytics
Behavior and product analytics
Contests & Gamification
Quiz, spin the wheel, scratch & win, tournaments
Reviews & Feedback (Google Reviews)
Collect and manage reviews
E-commerce Storefront
Online storefront for orders
Chat Support via WhatsApp
Helpdesk and support on WhatsApp
Solutions

Solutions by Industry

Tailored for restaurants, retail, salons, and more

Restaurants & Cafes
Purpose-built for F&B
Retail & E-commerce
From browse to repeat buy
Salons & Spas
Appointments that rebook
Supermarkets & Grocers
Offers that move volume
Healthcare & Wellness
Care that follows up
Education & Training
Engage students and parents
Real Estate
Listings that convert
Banks & Service Counters
Queues that move faster
WhatsApp Marketing Agencies
Scale your agency
Products

Our Products

Complete customer engagement solutions

View All →

Engagement & Growth

Customer Loyalty Programs
Build lasting customer relationships with rewards
Referral Programs
Turn customers into brand advocates
Gamification
Game-like elements for engagement

Marketing & Automation

WhatsApp Marketing
Direct customer communication via WhatsApp
Marketing Campaigns
Targeted campaigns to drive engagement
Automated Campaigns & Bots
AI chatbots and automation workflows
Contests & Competitions
Quiz, spin the wheel, scratch & win

Analytics, Tech & More

POS & Billing
Unified POS and billing for retail
Customer Insights
Deep insights into customer behavior
Smart QR Codes
Interactive QR codes for engagement
Feedback & Reviews
Manage reviews and collect feedback
E-commerce Storefront
Online storefront for orders
WhatsApp Support / Helpdesk
Chat support via WhatsApp
Social Media Integration
Connect social media with customer data
PricingDevelopers
Resources
BlogGuidesCase Studies
Company
AboutContactCareersPartner Program
Salon & Spa Management

The complete platform to run and grow your salon or spa

Memberships, prepaid wallet packages, billing, staff, multi-branch control and WhatsApp marketing — one system from front desk to head office.

Start Free Trial Talk to an Expert
Modern salon interior with styling chairs

Common Challenges for Salons & Spas

No-shows and last-minute cancellations

Automated reminders and easy rescheduling via WhatsApp

Low repeat visits

Loyalty points, memberships and prepaid wallet packages that bring clients back

Manual follow-ups

Birthday offers, post-visit feedback, and rebook campaigns on autopilot

Limited marketing reach

WhatsApp campaigns and contests to grow your client list

Purpose-built salon & spa toolkit

Freshly built for salons and spas — memberships, wallets and multi-branch management that mirror how the best chains actually operate.

Prepaid Membership Cards with Bonus Credit

Sell packages the way top salons do: client pays ₹5,000, gets ₹7,000 in wallet credit. Cash upfront for you, a reason to return for them. Bonus value, expiry and revenue are tracked automatically — reports show gross, promo cost and net revenue separately.

Wallet Payments at the Billing Counter

Members pay for services straight from their wallet balance at your POS. Balance covers the full bill or part of it — collect the rest by cash, card or UPI. Balance, membership name and expiry show right on the bill preview.

Offline Wallet Recharge

Top up a client's wallet at the counter in seconds — even for expired or exhausted cards. Every recharge is recorded with branch and payment method for clean accounting.

Membership Redemption App

Not using SpotBay POS? Redeem memberships and vouchers from any phone with our business app — look up a client by mobile number, validate their benefits and redeem in two taps. Works as an installable app for your front desk.

Multi-Branch Chains, Centrally Managed

Head office defines services, products and pricing once and allocates them to every branch. Sub-branches bill and serve; the main branch stays in control. Perfect for growing salon chains.

Split Payments & GST Billing

Accept two or three payment methods on one bill — part wallet, part UPI, part cash. Professional GST invoices, financial-year bill series and one-click sales exports (Excel, CSV, PDF) keep your accountant happy.

Reminders & Rebooking on WhatsApp

Date-driven reminders that rebook clients automatically — next appointment, package expiry, birthday and anniversary greetings with an offer attached.

Staff & Front-Desk Management

Give your receptionists and stylists their own logins with the right level of access — billing, redemptions and reports without exposing owner controls.

Google Reviews & Feedback

Collect feedback after every visit and route happy clients to your Google Reviews — build the rating that fills chairs.

Spa therapist preparing an oil treatment
Spas & wellness centers. Package-heavy businesses love prepaid wallets — revenue upfront, visits guaranteed.
Classic barbershop with leather chairs
Barbershops & unisex salons. Fast billing, split payments and loyalty that turns walk-ins into regulars.

Owner-grade reporting

Day-close summaries, sales cycles, wallet promo-cost tracking and net-revenue views across every branch — so you always know what the business actually earned, not just what it billed.

Recommended Modules for Salons & Spas

Loyalty & Rewards Engine

Learn more

WhatsApp Marketing & Campaigns

Learn more

POS & Billing

Learn more

Contests & Gamification

Learn more

Reviews & Feedback

Learn more

Customer Insights & Analytics

Learn more

Ready to fill more chairs and retain clients?

Join salons and spas running memberships, wallets and WhatsApp marketing on SpotBay.

Start Free TrialTalk to an Expert
SpotBay Logo - WhatsApp CRM for RestaurantsSpotBay

AI-powered retail marketing & loyalty platform for restaurants, retail, salons, clinics, and more in India, UAE & GCC.

Platform & Products

Platform OverviewLoyalty & RewardsWhatsApp MarketingView All Products →

Solutions & Resources

Solutions by IndustryPricingBlogGuidesCase Studies

Company

HomeAboutContactCareersPartner ProgramContact Support

Contact Info

+91 85929 47700
hello@spotbay.in
SpotBay Global Private Limited
Kochi, Kerala, India

© 2026 SpotBay Global Private Limited. All rights reserved. Retail Marketing & Loyalty Platform for restaurants, retail, and service businesses in India, UAE & GCC.

Privacy PolicyTerms of Service

SpotBay - Retail Marketing & Loyalty Platform for Restaurants, Retail, Salons, Clinics

SpotBay is an AI-powered retail marketing and loyalty platform: loyalty engine, POS, WhatsApp marketing, reviews, contests, e-commerce storefront, and chat support. Built for restaurants, retail, salons, clinics, supermarkets, and service businesses in India, UAE, and GCC. WhatsApp Marketing CRM, loyalty programs, and customer engagement in one platform.